Why won't my Synergy pro connect?
Have you disconnected other devices, Synergy pro does not allow hijacking, so if one device is currently connected to your Synergy pro, you need to disconnect this device before you can use a new one.
If the above is not the problem, try to reset your Synergy Pro, by turning it off and then holding down the power button for 10 seconds. Synergy Pro should then turn off and on again and hereby be reset.
What is the bluetooth range of my Synergy Pro?
The bluettoh range is about 30 feet, unobstructed, when objects or people get in-between the source (your phone) and the Synergy pro, the range is shortened.
If you connect several Synergy pros, the above is still true for the master unit, however all the follower units will connect to the master via radio frequency, which has a longer range (180 feet)n than bluetooth. It is therefore important that the source stays close to the master unit.
What are the dimensions of the Synergy?
Synergy Pro 35: 9.44″ (Ø) X 16.22″ (H)
Synergy Pro 50: 12.48″ (Ø) X 22.16″ (H)
Synergy Pro 65: 16.14″ (Ø) X 28″ (H)
What is the Synergy made of?
The body of the Synergy is made of plastic, it has aluminium accessories and the handle is made of leather.
What is the weight of the Synergy?
Synergy Pro 35: lbs 3.41
Synergy Pro 50: lbs 5.84
Synergy Pro 65: lbs 9.36
What type of battery is inside the Synergy?
Li lon (mAh 2600 for Pro35 and 50, mAh 3000 for Pro65)
When will my order be delivered?
You should receive your products within 5 days of placing the order. Once. we receive your order, we will send you a confirmation along with a tracking #
What should I do with a defect product?
Please press the following link and fill out the return form: us.kooduu.com › return-policy
What is the price of the Synergy?
Synergy Pro 35: $139.-
Synergy Pro 50: $189.-
Synergy Pro 65: $249.-
What is the Kelvin value of the LED lamp in the Synergy?
What is the charging time of the Synergy?
Synergy Pro 35: 5 hours
Synergy Pro 50: 5 hours
Synergy Pro 65: 6 hours
What is the playtime of the Synergy?
Synergy Pro 35: Up to 9 hours
Synergy Pro 50: Up to 9 hours
Synergy Pro 65: Up to 9 hours
I have a question that is not in the FAQ list, who can I contact?
Please send your question to firstname.lastname@example.org or contact us as per the contact tab